Baltimore MD Dentist Office Staff

Taylor Shoffner – Administrative Operations & Finance Coordinator

Taylor - Baltimore MD Dentist Office StaffTaylor Shoffner supervises the administrative operations of our office and specializes in helping families understand and utilize their benefits and other financing options so that they can get the dental treatment they need.

A California native, she moved to Baltimore in 1992 where she currently lives with her husband and two children. She graduated from Towson University in 2003, with honors, and brings 15 years of experience in the dental field to our office. If you need assistance with financing or insurance benefits, Taylor can help you navigate your way to plan that is right for you.

Susan Closic – Practice Administrator / Financial Coordinator

Susan - Baltimore MD Dentist Office StaffSusan has been with Dr. Lazer serving as his financial coordinator since 2000. Since we offer several alternatives, her job entails helping patients find the best payment option for their treatment plan. Scheduling and checking out patients at the end of their appointment is also part of her duties. Susan has been in the medical field for 25 years, having been a radiation therapist working with cancer patients before making the change to the dental field. She loves working with patients who are making a positive change in their lives.

Susan and her family are avid skiers and enjoy getting away on the weekends to Deep Creek Lake. She also enjoys reading, bowling and playing Mah Jongg. She has two grown children and one grandchild.

Sheri Berse – Dental Assistant / Treatment Coordinator

Sheri - Baltimore MD Dentist Office StaffSheri is a Baltimore native who has been with Dr. Lazer for the past 10 years as his Dental Assistant.

Sheri is always there for our patients. They have come to rely on her “eye” for aesthetic detail and her easygoing personality to get them through their dental work. She always works to make your experience comfortable, relaxing and enjoyable.

When she’s not helping our patients smile, she enjoys going to the beach with friends, enjoying fresh sushi and, of course, spending time with her dogs Samee and Snow.

Melissa – Dental Assistant

Melissa - Baltimore MD Dentist Office StaffOriginally from Grenich, Connecticut Melissa moved to Maryland in 2003. Melissa has been in the dental field since 1996. She is cross trained as a dental assistant and front office support staff. She has been with Dr. Lazer and Dr. Madow for over 7 years.

In her spare time Melissa enjoys spending time with her husband, Jeremy, two dogs, Lilly and Raven and her very handsome cat Fenway.


Agnes Lee – Dental Hygienist

Agnes Lee - Baltimore MD Dentist Office StaffAgnes is originally from Guam and moved to Maryland in 1999. After graduating from the University of Maryland College Parkwith a B.A., she worked as a dental receptionist for 3 years. During this time, she discovered a great interest in being involved with the clinical aspect of dentistry, She graduated from the dental hygiene program at BCCC with high honors and is a Hu-Friedy Golden Scaler award recipient. Agnes strives to help every patient achieve an optimal level of dental health.

In her spare time Agnes enjoys playing volleyball and hiking. Agnes also enjoys spending time with her fiance, Deven, and her puppy, Ella.

Tina – Dental Hygienist

Tina - Baltimore MD Dentist Office StaffTina was born in Ithaca, NY and has been living in Baltimore since 2002. She graduated from Niagra University in 2002 with a Business Marketing Degree, and graduated from Dental Hygiene school in 2008.

In her spare time she enjoys spending time with her husband and their two children, going to the gym, taking her dogs on hikes and curling up with a good book.

Jenna – Endodontic Assistant

Jenna - Baltimore MD Dentist Office StaffJenna has been in the dental field since 2008. She is a graduate of Medix School in Towson, Maryland. Jenna is originally from Annapolis and now lives with her 8 year-old son in White Marsh.

Her hobbies include playing pool, arts and crafts and spending time with her three daschshunds (Barnaby, Cash and Heff)


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